Learn English online with us

We offer a variety of courses for different levels and needs. 

We have a wide range of class timetables and dates. to fit your schedule.

If you are a New Zealand resident visa holder or citizen, classes are FREE!

Join our English for Customer Service class!

Learn English online with us

English for Customer Service

You can learn online with English Language Partners if you:

  • live in New Zealand
  • are a New Zealand resident visa holder or citizen
  • speak English as a second language
  • are 16 years or older and not attending school

Complete the form above, and our staff will contact you to help you join our classes.

© English Language Partners New Zealand 2020
 Charities Registration Number CC51013

Do you want to find a job in the customer service sector? 
Do you want to learn how to talk to customers? 
In this course you will learn how to:

I really love my life now compared to before I started learning English. My life is improving a lot in many aspects. I can do everything I want without any worries about communicating in English.

– Anggi Putri

I really love my life now compared to before I started learning English. My life is improving a lot in many aspects. I can do everything I want without any worries about communicating in English.

– Anggi Putri

Do you want to find a job in the customer service sector? 
Do you want to learn how to talk to customers? 

Identify your transferable skills
Create a tailored CV and write a cover letter
 Search for work in the customer service sector
 Prepare for an interview
 Understand the NZ workplace culture and talk with your colleagues
 Talk to customers
 Deal with requests and enquiries
 Make suggestions
 Manage complaints and make apologies
 Communicate with customers by phone and email and online.

In this course you will learn how to:

✔ Identify your transferable skills

✔ Create a tailored CV and write a cover letter

✔ Search for work in the customer service sector
✔ Prepare for an interview
✔ Understand the NZ workplace culture and talk with your colleagues
✔ Talk to customers
✔ Deal with requests and enquiries
✔ Make suggestions
✔ Manage complaints and make apologies
✔ Communicate with customers by  phone and email and online.

Course details

  • 20 hour course
  • Intermediate-upper intermediate level
  • Zoom online classroom